Refund policy

ROOMLEDSTORE19 – Returns, Refunds & Cancellations Policy

At ROOMLEDSTORE19, customer satisfaction is important to us.

Returns: Customers may request a return within 30 days of receiving their order, subject to applicable consumer protection laws and the conditions below.

Damaged or defective products: If your item arrives damaged, defective or incorrect, please contact us with your order number and clear photos. We will review your request and offer an appropriate replacement or refund.

Refunds: Approved refunds will be issued to the original payment method. Processing times depend on the payment provider.

Order cancellations: Cancellation requests must be submitted as soon as possible. Orders that have already been shipped may no longer be cancelled, but you may request a return where permitted.

Return shipping: Return shipping arrangements and costs will be confirmed with our customer support team before an item is sent back.

Contact: Please contact ROOMLEDSTORE19 through our store contact page for return, refund or cancellation assistance.

We respect all consumer rights and applicable laws in the countries where we sell.